Day-to-day management and major works with one reporting standard.

Residential block management

For directors who want clearer governance, contractor control and written follow-through.

• Meetings, minutes, actions and decision tracking
• Contractor coordination and planned maintenance oversight
• Compliance and documentation kept organised
• Practical communication with directors and owners

Major works and project controls

For blocks approaching refurbishment, compliance works or any programme where cost and timing cannot drift unchecked.

• Scope definition, tendering and contractor comparison
• Programme, milestones and dependency tracking
• Budget, forecast, variation and certification control
• Structured reporting for approvals and escalations

Governance and actions

• Clear action tracker with owners and due dates
• Minutes and decision log
• Known risks and escalation points

Cost and programme control

• Budget baseline and current position
• Forecast and variation visibility
• Programme view of what is late and why

Reporting and approvals

• Concise summary of what changed since the last update
• Decisions required from directors
• More frequent reporting during active works

Documents and visibility

• Organised repository for reports, certificates and drawings
• Cleaner handover and close-out records
• Portal layer where a building benefits from it

Before changing agent

Useful when directors want a cleaner operating model, better reporting and a more disciplined handover.

Before or during major works

Useful when a project is approaching tender, has started to drift, or needs stronger cost and programme control.

When reporting has become reactive

Useful when decisions are being made through long email chains, missing documents or ad hoc calls.